Casino FAQ for Australian Players 2026

Press the Register button, then enter your full name, contact details and a valid email address. Add your date of birth, pick a username of 6 to 15 characters and set a password. You must be 18 or older. Complete identity verification before your first withdrawal so payouts aren't held up later.

No. We allow one account per person, and that includes accounts opened through relatives, associates or third parties. Duplicate accounts can be closed immediately, and bonus winnings linked to them may be forfeited. If you've lost access to an existing account, contact our support team rather than registering again.

Please don't. Location-masking tools such as VPNs and proxies aren't permitted under our terms, and using one can put your account and any winnings at risk. Our offers are aimed at players in Australia and New Zealand, so play from your genuine location using your own connection.

Real-money play isn't available in a number of regions, including the United States, the United Kingdom, France, Germany, the Netherlands, Spain, Italy, Poland, Sweden, Denmark, Switzerland, Ontario, Turkey, Russia, China, Israel and Ukraine. Our terms list further restricted territories, so check them before registering if you're unsure.

No code is published for the welcome offer. You claim it from the Promotions page or directly on the deposit screen. Referral rewards work differently: your friend signs up using your referral code or link. If you ever see a code advertised elsewhere, check it against our Promotions page first.

It's spread over three deposits. The first is 100% up to $1,000 plus 25 wager-free spins, the second is 150% up to $1,500 plus 50 spins, and the third is 200% up to $2,000 plus 75 spins. Altogether that's up to $4,500 and 150 wager-free spins for Australian players.

Deposit bonus funds carry 40x wagering on the bonus amount. Winnings from the welcome free spins carry 0x, so they're wager-free. While wagering, your maximum bet is $25. Withdrawing before you've met the requirement cancels the bonus and any winnings connected to it, so check your progress first.

Bonuses expire after 7 days unless stated otherwise. For the welcome free spins, you need to activate them within 3 days, and any winnings stay valid for 7 days. You can also cancel a bonus voluntarily, which doesn't affect your real funds. Plan your play around those windows.

Yes. Winnings from welcome bonus money are capped at $10,000, and welcome free spin winnings at $500. The weekly free spins have their own cap of 750 AUD or NZD. Our terms also mention a general $500 bonus cap that conflicts with these figures, so ask support to confirm if it matters to you.

Slots count 100%, live casino 10% and table games around 25%. Many games contribute nothing, including Plinko, Dice, Mines, Keno, Video Poker and roulette, plus titles from certain providers such as Wazdan. The full excluded list sits on our bonus terms page, so check it before choosing what to play.

You receive 50 free spins by depositing at least $30 within the last 7 days, with a cut-off at 3pm AEST on Thursday. Winnings carry 1x wagering and are capped at 750 AUD or NZD. Always confirm the current details on the Promotions page before depositing.

Invite a friend to register using your referral code or link. Once they make a qualifying deposit, you earn a $30 cash bonus and they receive $5. You can refer up to five friends, and only new players qualify. Self-referrals and fake accounts are treated as abuse and rewards removed.

The minimum is 20 AUD for each welcome bonus deposit and 30 AUD for the weekly free spins promotion. We accept Visa, Mastercard, PayID, Neosurf, Bitcoin and bank transfer. Deposits must come from an account, card or wallet in your own name; third-party payments and business cards aren't accepted.

We aim to process payouts quickly, but your first withdrawal needs completed identity verification, so upload your documents early. Timing after that depends on your chosen method and our checks. Withdrawals generally return to the method you deposited with, and other options may need extra security review.

Our terms state no fee if your deposit has been wagered at least once; otherwise a charge of 8% applies, with a minimum of 4 euro. Monthly withdrawal caps apply too, set at the equivalent of 5,000 or 10,000 euro depending on your balance. Review the terms for the details.

Verification protects you and keeps our platform safe from fraud and money laundering. We may ask for photo ID, such as a passport or driving licence, plus a recent utility bill showing your address. Sometimes we also request a selfie or a call. Sending documents early avoids payout delays.

Around 6,000 titles, including pokies, live casino, blackjack, roulette, video poker, crash games, dice, Plinko, keno and scratch cards. They come from studios like Pragmatic Play, Hacksaw Gaming, Play'n GO, NetEnt, Evolution, Big Time Gaming, Push Gaming, Yggdrasil and Playtech. Availability can vary, so browse the lobby for current titles.

We don't offer a native iOS or Android app. Instead, our site is built for mobile and runs in your phone or tablet browser, so there's nothing to download. You get the same account, games and promotions as on desktop. Just log in from your usual browser.

Yes. It has 10 levels, and every $1 you wager earns 1 loyalty point (XP). Levels unlock from 5,000 XP up to 10,000,000 XP, bringing free spins, cashback and cash rewards. Cashback starts at 2.5% on Level 2 and reaches 25% at Level 10, with wagering falling as you climb.

We're operated by Neptune Projects SRL of Costa Rica, and we hold a licence from the Tobique Gaming Commission, number 0000020. Payments are processed by Sultucia Ltd. We recommend reading our terms so you understand how we operate and what protections apply to you.

Your account locks after three failed login attempts, and identity verification is required before withdrawals. Keep your password private, as you're responsible for activity on your account. If you suspect anyone has accessed it, tell our support team straight away so we can step in.

You can set your own daily, weekly or monthly deposit limits, apply loss limits and self-exclude through your account tools. If you've self-excluded, you're also ineligible for bonuses. Gambling should be entertainment only. If it stops feeling that way, use these tools or seek independent support.

Reach our team through Contact Support, browse the Help Centre for quick answers, or message us on Telegram. Have your username handy and describe the issue clearly, especially for bonus or withdrawal questions. We'll do our best to help you sort it out.