Terms

Casino Terms and Conditions 2026 | Australia

These terms set out the rules that apply when you open an account and play with us in 2026. Please read them in full before you register or deposit. They cover who can play, how verification works, how deposits, withdrawals and bonuses are handled, and what we expect from you. Gambling should stay a form of entertainment, never a way to make money, so use our deposit limits, loss limits and self-exclusion tools whenever you need them.

1. Eligibility and age

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher. We may ask for proof of age at any time. You must have full legal capacity and play as a private individual on your own behalf, never for commercial purposes or for anyone else. You must not use a VPN, proxy or any other tool that masks your location. Affiliates and their employees, employers, agents or family members cannot hold an account, and the same applies to our own staff, licensees and partners and their immediate families unless a director has agreed in writing. If you are enrolled in any national, state or multi-operator self-exclusion programme, you must not use our service.

2. Your account

Each person may hold one account only. Duplicate accounts, including those opened through relatives, associates, affiliates, representatives or other third parties, are subject to immediate closure. To register, click the Register button, then enter your full name, contact details and a valid email address, your date of birth, a username of 6 to 15 characters and a password. You must complete the form yourself with accurate information. We may decline any application without giving a reason. All notices are sent to your registered email address, so keep it active. You are responsible for keeping your password confidential and for all activity on your account until you tell us about any misuse. After three failed login attempts your account is locked for your protection.

3. Identity verification and AML

You must complete KYC verification before your first withdrawal, and we may ask for it earlier, including before you place bets. Expect to provide photo ID such as a passport, driving licence or national ID card, plus a recent utility bill showing your name and address. We may also request a selfie, extra documents or a verification call at any time. Until we receive what we ask for, we may suspend wagering or certain account options. We may use third-party providers to confirm your identity and financial standing. We monitor transactions for money laundering and terrorism financing and report suspicious activity to the relevant authorities. Providing false information can lead to immediate suspension and possible legal action.

4. Deposits and withdrawals

We accept Visa, Mastercard, PayID, Neosurf, Bitcoin and bank transfer. Deposits must come from a card, account or payment service in your own name. Third-party payments and business cards are not accepted, and breaching this rule can result in forfeited winnings or voided bets. Card deposits are credited only after issuer approval. Withdrawals go back to the original method unless we agree otherwise after extra security checks. The minimum withdrawal is the equivalent of €10 per transaction. If you have wagered your deposit at least once, no withdrawal fee applies; otherwise a fee of 8%, with a minimum of 4 euro, may be charged to deter money laundering. Monthly withdrawals are capped at €5,000 when your balance is at least ten times your total deposits, and at €10,000 otherwise. Chargebacks, denials or reversals carry a €50 administration fee, and any winnings linked to reversed funds are forfeited. Your account is not a bank account, is uninsured and earns no interest.

5. Welcome package and bonus rules

Our welcome package covers three deposits. The first is 100% up to $1,000 plus 25 wager-free spins; the second is 150% up to $1,500 plus 50 wager-free spins; the third is 200% up to $2,000 plus 75 wager-free spins. The minimum deposit for each welcome bonus is 20 AUD. Bonus funds carry a 40x wagering requirement on the bonus amount, while free spin winnings carry 0x. The maximum bet while wagering is $25. Bonuses expire after 7 days. Free spins must be activated within 3 days and their winnings stay valid for 7 days. The maximum win from bonus money is $10,000, and free spin winnings are capped at $500. Bonuses are non-sticky, so your real money is used first, and withdrawing before you finish wagering cancels the bonus and any related winnings. No welcome bonus code is needed; offers are claimed from the Promotions page or the deposit screen.

6. Game weighting, weekly spins and referrals

Slots contribute 100% towards wagering, live casino 10% and table games around 25%. Plinko, dice, mines, hi-lo, roulette, video poker, keno, limbo and a number of named slots contribute nothing, as do all games from 3 Oaks Gaming and Wazdan, Evolution first-person and automatic roulette titles, and Playtech roulette. The full exclusion list sits on our bonus terms page. Our Friday weekly promo gives 50 free spins with 1x wagering and a 750 AUD/NZD win cap. It needs a deposit of at least 30 AUD/NZD made in the previous 7 days, with the cut-off on Thursday at 3pm AEST. Our referral programme gives you a cash bonus of 30 for each referred friend, up to five friends, and your friend receives 5. Only new players qualify, and only one referral bonus may be active per user at a time. We may change or withdraw promotions at any time.

7. Bonus abuse and prohibited strategies

Betting strategies such as Martingale, opposite betting, hedging and arbitrage are not allowed while a bonus is active. Multi-accounting leads to a permanent ban and confiscation of funds. If we find exploitative play, we may void your winnings and remove the bonus. Referral abuse, including self-referrals, fake accounts or fraud, results in rewards being removed and may lead to suspension of your account. We may review any bonus claim and cancel it if abuse is suspected. Where our bonus documents contain conflicting figures, we will apply the terms in the way that is fairest to you, and you may ask our support team to clarify before you opt in. You can cancel an active bonus voluntarily, and your real-money balance is not affected.

8. Restricted countries

Our offers are intended for players in Australia and New Zealand. Real-money deposits and play are not permitted from a number of territories, including the United States of America, the United Kingdom, France and its overseas territories, Germany, the Netherlands, Spain, Italy, Poland, Sweden, Denmark, Switzerland, Ontario, Turkey, Russia, China, Israel and Ukraine. The full list in our legal terms also covers other countries, including Belgium, Cyprus, Greece, Malta and Japan. If you access the service from a restricted location, we may close your account, void bets and withhold winnings. It is your responsibility to make sure that online gambling is lawful where you live.

9. Fair play and game rules

We offer around 6,000 games from studios including Pragmatic Play, Hacksaw Gaming, Play'n GO, NetEnt, Evolution and others. Results shown are final after 72 hours. Within that window we correct only genuine human, system or results-source errors. If a malfunction or error affects a game, the affected bets are void, and any amount credited in error remains our property and may be deducted from your balance. You agree to play honestly and not to use software, bots or any technique designed to gain an unfair advantage. We reserve the right to withhold or reverse winnings obtained through such conduct.

10. Dormant accounts

We do not charge a dormancy fee. If your account has become inaccessible, dormant, locked or closed and you want to withdraw your balance, contact our support team through the Help Centre, Contact Support or Telegram and we will guide you through the steps. You will still need to pass identity verification before any payout is released. We recommend that you keep your contact details and registered email address up to date, so that we can reach you if we need to confirm anything about your account.

11. Account closure and self-exclusion

You may ask us to close your account at any time by contacting support, and you can withdraw your full balance on closure, subject to verification. You can also set daily, weekly or monthly deposit limits and loss limits in your account tools, or use self-exclusion if you feel you need a break. Self-excluded players are not eligible for any bonuses, and goodwill refunds in such cases exclude bonuses and promotional credits. We may suspend or close your account if you breach these terms, provide false information, are underage or play from a restricted location. If you are worried about your gambling, please reach out to a local support service in Australia.

12. Liability, disputes and governing law

We are not liable for losses caused by events outside our reasonable control, including internet failures, payment-provider delays or misuse of your account that you did not report to us. Nothing in these terms excludes liability that cannot be excluded by law. If you have a complaint, contact our support team first and we will review it promptly. The service is operated by Neptune Projects SRL of Costa Rica under licence from the Tobique Gaming Commission (licence no. 0000020), with payments handled by Sultucia Ltd. These terms are governed by the laws applicable to our operating company, and disputes that cannot be resolved with our support team are subject to the competent courts of that jurisdiction.

13. Changes to these terms

We may update these terms from time to time, for example to reflect changes in law, our products or our promotions. The latest version is always published on our site, and the date of the most recent update is shown at the top of the document. Where a change is significant, we will notify you through your registered email address or on the site. By continuing to use your account after an update, you accept the revised terms. If you disagree with a change, you should stop playing and contact us to close your account. Please remember to play responsibly and only with money you can afford to lose.

Casino Terms and Conditions 2026 | Australia